Employee onboarding can be a hassle. But you need to make the most of it. Otherwise, a poor onboarding process can put your company at risk of alienating new hires.
Ultimately, a poor onboarding process can damage your company’s reputation. It can hurt your chances of recruiting and retaining top talent. And it can cause your business to lose quality employees to industry rivals.
You need to prioritize employee onboarding. That way, you can build trust with new hires starting on day one.
How to Use Your Onboarding Process to Build Trust
Here are three things you can do to foster trust with new hires throughout the onboarding process.
1. Keep in Touch with Your New Hires
Give new hires plenty of opportunities to reach out for assistance during the onboarding process. Ensure these employees know how to get in contact with you. Furthermore, encourage them to share any concerns or questions.
You should make it as simple as possible for new hires to receive assistance. That way, if any issues arise during onboarding, new hires can work with you to immediately address them. Plus, new employees can feel confident in your ability to support them in any way you can. The result: you can lay the groundwork for a positive onboarding experience.
2. Personalize the Onboarding Experience
Make the onboarding process personal. To do so, customize onboarding to a new hire based on their role.
For instance, a new hire who joins your IT team can receive learning materials relating to myriad software, hardware, and technologies. Or, a new member of your customer service team can receive training designed to help him or her deliver amazing support to your clientele.
Regardless of a new hire’s role, it can be beneficial to set up meetings for him or her across your business. This lets a new employee know he or she is part of your team. It can show this employee that he or she can receive support from a wide range of colleagues. And it can help a new hire trust your business, too.
3. Learn from Your New Hires
Collect feedback from new hires as they move through the onboarding process. You can use surveys and questionnaires to understand how new employees feel about the process. In addition, you can meet with new hires to get insights into their thoughts and feelings regarding onboarding.
Use feedback to improve your onboarding cycle. Remember, there is always room for improvement, particularly when it comes to onboarding. By assessing new hire feedback, you can identify onboarding gaps. From here, you can address such issues and ensure your onboarding process consistently helps your business build trust with new hires.
Transform Your Onboarding Process
If you need extra help with employee onboarding, DVA Technology can assist. We are a professional staffing agency that helps companies quickly and easily identify and onboard top talent. Request talent today, and we can help find ways to take your onboarding process to the next level.